Chipmunk · 5BR · Pool · Hot Tub · RV Parking · Citrus Heights

It was a great stay , loved the place . It was very clean and spacious. The only thing was slow replies and spa bubbles were not working. Other than that it was a great experience thankyou.

We had a great 3 night stay visiting our grandmother for her 90th birthday. The home was spacious and the kitchen was perfect to make meals for the whole family. We really enjoyed the pool too.

We checked into the property at around 5pm. The high for that day was 104 degrees and we arrived to find that the air conditioning was malfunctioning. It was apparent that this was a preexisting issue as there were multiple fans throughout the house, (including an industrial sized metal fan in the living room) in addition to a portable air conditioning unit in the lower floor that was haphazardly installed. The upstairs rooms (with the exception of one) were all suffocatingly hot. We immediately informed the host and air bnb of the issue. Their HVAC contractor wasn’t available and the host took until 9pm to come to the house. They did nothing to fix the issue, took away the portable air conditioner and told me with a straight face that the air conditioning was working while standing in a suffocatingly hot room with nothing coming out of the vent. At 10pm, out of concern for the small children we were with, we left to a hotel. No apology. No refund. Just a ruined vacation.