Brownell · Private Guest Suite · Quiet Neighborhood · Woodland

Nice and comfortable. Location is great for us.

The place looks clean and the studio is part of a house with a lot of people living in it and they are very loud at night, neighborhood is nice with a small park near by, had reservation for the next weekend but needed to cancel which I thought I did ahead of the 7 day requirement in order to get a 50% refund. I told the host in the morning that we needed to cancel, did not get a response for about an hour at which time I did not have access to the Airbnb app until 40 minutes after the cancelation deadline and got 0% refund. I have never stayed at an Airbnb that had a cancelation policy like this and Ryker claims it's Airbnb's policy, I am not stupid I am aware that the host sets the cancelation policy and while technically I did not meet the cancelation requirement, he knew my situation and could have helped but after going back and forth messaging on the app he just quit responding

Besides the noise from the main house, our stay was cozy and comfortable. Ryker responded quickly to our needs.